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Offers & transactions

Keep the deal moving without writing every update from scratch.

Once an offer is in, the questions don’t stop — and each one deserves an accurate answer, not a guess, even when you’re nowhere near your desk.

The moment it lands

Sound familiar?

  • “Did they respond yet?” arrives before the listing agent has called you back.

  • The inspection report just landed, and your buyer is already worried.

  • Someone asks where to send the wire — the one message you can’t get wrong.

How Realty Reply answers it

From their message to your reply.

One screenshot of the conversation. Here is what happens next.

  1. 1The client message

    The message lands.

    Buyer

    1. You: Our offer is in! I’ll keep you posted.

    2. Buyer: Did the seller respond to our offer yet?

  2. 2What Realty Reply understands

    It reads the situation.

    Realty Reply reads this as: Offer Discussion

    Buyer is waiting for an offer status update.

  3. 3Recommended agent action

    It picks the next step.

    1. Confirm & Get Back
    2. Discuss Offer

    Ranked for this message. The draft is written for the first.

  4. 4The Realty Reply draft

    You review it, and you send it.

    Realty Reply drafts

    I’ll check with the listing agent now and let you know as soon as I hear back. If there’s no update soon, I’ll follow up with them again.

    Also drafted, shorter:

    I’ll check with the listing agent now and let you know as soon as I hear back.

    Review it, edit it, send it. Realty Reply never sends anything itself.

Why it works

Why this reply works.

Realty Reply only shares what the conversation actually says. When the answer — a status, a date, a decision — isn’t there, the reply says you’ll confirm it. And any question about wiring money gets one answer: verify by phone with title or escrow.

  • Doesn’t guess at the seller’s response — the conversation doesn’t say.
  • Commits to a clear next step: checking with the listing agent.
  • Calm and reassuring while the buyer waits.

It doesn’t invent property facts. Taxes, HOA dues, other offers, a date: when the answer isn’t in the conversation, the reply says you’ll confirm it.

It never sends anything. Realty Reply writes the draft and puts it in your message box. Every send is a tap you make.

Tone control

Same situation.
Different tone.

You pick how your business talks once, in setup. Every reply comes out that way — and you can change it on any single message.

Your client says

Did the seller respond to our offer yet?

The same reply in each of Realty Reply’s six tones. The facts stay the same; only the voice changes.

I’ll check with the listing agent now and let you know as soon as I hear back. If there’s no update soon, I’ll follow up with them again.

Plain and direct. No filler, no hedging, no sales language.

More situations

More messages from offer to closing

Open any message to see how Realty Reply keeps clients informed without inventing a status, a date or an amount.

  • “Did they accept our offer?”

    Recommended action: Confirm & Get Back
    1. Client: Did they accept our offer?

    Realty Reply reads this as: Offer Discussion

    The buyer is asking whether the offer was accepted. The conversation doesn’t say.

    1. Confirm & Get Back

    Realty Reply drafts

    I’ll check with the listing agent for an update now, and you’ll be the first to know when I hear back.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    It doesn’t invent property facts. Taxes, HOA dues, other offers, a date: when the answer isn’t in the conversation, the reply says you’ll confirm it.

  • “What happens next?”

    Recommended action: Transaction Update
    1. You: Congratulations, the sellers accepted your offer!

    2. Client: Amazing!! What happens next?

    Realty Reply reads this as: Transaction Update

    The buyer is under contract and asking about next steps.

    1. Transaction Update
    2. Book Consultation

    Realty Reply drafts

    Congratulations! I’ll send you an overview of the next steps and the key dates from the contract, and we can go over it together. Do you have time for a quick call later today?

    Review it, edit it, send it. Realty Reply never sends anything itself.

    • Lists no steps or dates the conversation doesn’t contain. It promises the real ones.
  • “When is the inspection?”

    Recommended action: Transaction Update
    1. Client: When is the inspection?

    Realty Reply reads this as: Transaction Update

    Asking for the inspection date. It isn’t in the conversation.

    1. Transaction Update
    2. Confirm & Get Back

    Realty Reply drafts

    I’ll confirm the inspection date and time and send them over as soon as they’re set.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    It doesn’t invent property facts. Taxes, HOA dues, other offers, a date: when the answer isn’t in the conversation, the reply says you’ll confirm it.

  • “The inspection report looks bad.”

    Recommended action: Transaction Update
    1. Client: The inspection report looks bad.

    Realty Reply reads this as: Transaction Update

    The buyer is worried about the inspection findings.

    1. Transaction Update
    2. Book Consultation

    Realty Reply drafts

    I understand, inspection reports can be a lot to take in. Let’s go through it together and talk about your options. Are you free for a call this afternoon?

    Review it, edit it, send it. Realty Reply never sends anything itself.

    • No reassurance it can’t back up and no repair advice — just a conversation about the findings.
  • “Did the attorney review finish?”

    Recommended action: Transaction Update
    1. Client: Did the attorney review finish?

    Realty Reply reads this as: Transaction Update

    Asking whether attorney review is complete. The conversation doesn’t say.

    1. Transaction Update
    2. Confirm & Get Back

    Realty Reply drafts

    I’ll check on the status of attorney review and let you know as soon as I hear.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    It doesn’t invent property facts. Taxes, HOA dues, other offers, a date: when the answer isn’t in the conversation, the reply says you’ll confirm it.

  • “What documents do you need?”

    Recommended action: Request Documents
    1. You: Great news, we’re ready to write the offer!

    2. Client: What documents do you need from us?

    Realty Reply reads this as: Offer Discussion

    The buyer is ready to write an offer and asking what paperwork is needed.

    1. Request Documents

    Realty Reply drafts

    Your pre-approval letter is the next thing I need. Sending it with the offer shows the sellers you’re ready to buy.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    • Asks for the specific next document, and says why it helps.
  • “When are we closing?”

    Recommended action: Transaction Update
    1. Client: When are we closing?

    Realty Reply reads this as: Transaction Update

    Asking for the closing date. It isn’t in the conversation.

    1. Transaction Update
    2. Confirm & Get Back

    Realty Reply drafts

    I’ll confirm the scheduled closing date and time with everyone involved and send it to you, along with what to expect that day.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    It doesn’t invent property facts. Taxes, HOA dues, other offers, a date: when the answer isn’t in the conversation, the reply says you’ll confirm it.

  • “Where do I send the wire?”

    Recommended action: Urgent Response
    1. Client: Where do I send the wire for closing?

    Realty Reply reads this as: Transaction Update

    Asking where to wire closing funds. Wiring questions always get the same answer: verify by phone with title or escrow.

    1. Urgent Response

    Realty Reply drafts

    Before sending any funds, please verify the wiring instructions directly by phone with the title or escrow company using a trusted phone number. If anything about the instructions changes, call them again before you send anything.

    Review it, edit it, send it. Realty Reply never sends anything itself.

    • Never provides, confirms or repeats wiring instructions.
    • Sends them to title or escrow by phone, at a number they trust.

    It never handles wiring instructions. It won’t write, confirm or repeat them. Clients are told to verify by phone with their title or escrow company.

Keep going

Related scenarios

The conversation rarely stops at one message. These are the ones that usually come next.

  • Follow-up & referrals

    Follow-Up, Reviews & Referrals

    I need to follow up without sounding like I’m chasing them.

    Example message: Sorry, we’re still thinking about it.

    Stay present without being pushy — from cold leads to post-closing reviews and referrals.

    See follow-up scenarios
  • Seller conversations

    Seller & Listing Conversations

    How do I answer this without turning it into an awkward sales pitch?

    Example message: Another agent said they’d charge less. What’s your commission?

    Handle pricing, valuation, listing and objection conversations professionally without inventing numbers.

    See seller scenarios

Browse all scenarios

Every update, without the guesswork.

From offer to closing, Realty Reply drafts the update and promises to confirm what it can’t see — so nothing you send is a guess.

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See how Realty Reply works

Realty Reply drafts. You send. · 3-day free trial on the yearly plan