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Last updated September 2026

Support

Setting up the keyboard, managing your subscription, and reaching a human.

Get in touch

Email support@realtyreply.app. Tell us what kind of real estate you work in and what you were trying to do — and if a reply came out wrong, paste it in. That is usually enough to find the problem.

Setting up the keyboard on iPhone

  • Install Realty Reply and finish the short setup so it knows your role, specialty, services and preferred tone.
  • Open Settings → General → Keyboard → Keyboards → Add New Keyboard, and pick Realty Reply.
  • Tap Realty Reply in that list and turn on Allow Full Access. The keyboard cannot reach the AI without it — typing still works if you decline.
  • In any messaging app, hold the globe key and switch to Realty Reply.

Setting up the keyboard on Android

  • Install Realty Reply and finish setup.
  • Open Settings → System → Languages & input → On-screen keyboard → Manage keyboards, and enable Realty Reply.
  • Grant photo access when the app asks — an Android keyboard cannot request it itself.
  • In any messaging app, tap the keyboard switcher and pick Realty Reply.

Subscriptions and billing

Subscriptions are handled by the App Store or Google Play. Manage, change or cancel yours in your store account — we cannot do it for you, and neither can we issue store refunds. Cancelling leaves your access running until the end of the period you have paid for, and a free account keeps working afterwards.

Your data

You can export everything we hold, or delete your account entirely, from within the app. The privacy policy explains what each of those covers.

Common questions

What is Realty Reply?

An AI reply assistant for real estate agents. It lives in your phone keyboard, reads the client conversation you point it at, and drafts a polished reply in your voice — warm, concise and focused on the next step.

Who is Realty Reply designed for?

Real estate agents — listing agents, buyer’s agents, teams, brokers and the assistants who message clients for them. Whether you mostly sell homes, lease rentals, list luxury properties or work commercial and land deals, it knows the services and questions that come with it.

Why does it need a screenshot?

Because a phone keyboard genuinely cannot read your conversation. On iOS the system returns zero characters of the thread to a keyboard extension, and on Android a messaging thread lives in a list the keyboard cannot see. Rather than pretend otherwise, Realty Reply reads the screenshot you take — one gesture you already know, and it captures the whole thread. You can also paste text or use what you have already typed.

Does it send messages for me?

No, and it never will. Realty Reply writes the draft and puts it in your message box. Reading it and pressing send is always yours.