Showings & scheduling
One showing request can turn into six messages — which day, what time, who’s coming, where to meet — and they arrive while you’re in the middle of another appointment.
The moment it lands
“Can we see it tonight?” lands while you’re already booked.
A buyer is running late, and the listing agent needs to know too.
A showing gets canceled, and someone has to break the news.
How Realty Reply answers it
One screenshot of the conversation. Here is what happens next.
1The client message
Buyer
You: Here’s the listing I mentioned: 31 Chestnut Street.
Buyer: Love it!
Buyer: Could we see it Saturday morning?
2What Realty Reply understands
Realty Reply reads this as: Showing Request
Buyer wants to schedule a showing but no exact time has been provided.
3Recommended agent action
Ranked for this message. The draft is written for the first.
4The Realty Reply draft
Realty Reply drafts
Absolutely. What time Saturday morning works best for you? Once you pick a time, I’ll confirm availability with the listing agent.
Also drafted, shorter:
Absolutely! What time Saturday morning works? I’ll confirm with the listing agent.
Review it, edit it, send it. Realty Reply never sends anything itself.
Why it works
Realty Reply spots what’s missing — here, a time — and asks for exactly that. It never promises a showing the listing agent hasn’t confirmed.
It never sends anything. Realty Reply writes the draft and puts it in your message box. Every send is a tap you make.
Tone control
You pick how your business talks once, in setup. Every reply comes out that way — and you can change it on any single message.
Your client says
Could we see it Saturday morning?
The same reply in each of Realty Reply’s six tones. The facts stay the same; only the voice changes.
Absolutely. What time Saturday morning works best for you? Once you pick a time, I’ll confirm availability with the listing agent.
Polished and businesslike, but still human. Avoid corporate jargon.
More situations
From the first request to the follow-up afterward. Open any message to see the reply Realty Reply drafts.
Setting up a showing without promising a time.
Client: Can we see it tonight?
Realty Reply reads this as: Showing Request
The buyer wants a same-day showing. The listing side hasn’t approved a time.
Realty Reply drafts
I’ll check with the listing agent about tonight and confirm with you as soon as I hear back. What time were you thinking?
Review it, edit it, send it. Realty Reply never sends anything itself.
Client: Is Sunday afternoon available?
Realty Reply reads this as: Showing Request
The buyer is proposing Sunday afternoon. It isn’t confirmed yet.
Realty Reply drafts
Let me check Sunday afternoon with the listing agent. What time works best for you, so I can ask for it?
Review it, edit it, send it. Realty Reply never sends anything itself.
Client: Can we see the property again?
Realty Reply reads this as: Showing Request
The buyer wants a second showing.
Realty Reply drafts
Of course, a second look is a great idea! Which days work for you? I’ll check availability with the listing agent and confirm.
Review it, edit it, send it. Realty Reply never sends anything itself.
Settling what was already agreed.
You: See you at the house soon!
Client: We’re running 20 minutes late.
Realty Reply reads this as: Showing Request
The buyer is running behind for a showing that’s already set.
Realty Reply drafts
Thanks for the heads-up! I’ll let the listing agent know you’re running about 20 minutes behind and confirm that still works for them.
Review it, edit it, send it. Realty Reply never sends anything itself.
You: You’re confirmed for 2pm tomorrow at 31 Chestnut Street!
Client: Are we still on for 2pm tomorrow?
Realty Reply reads this as: Showing Request
Confirming a showing time that was already set in the conversation.
Realty Reply drafts
Yes, we’re still on for 2pm tomorrow. See you there, and text me if anything changes!
Review it, edit it, send it. Realty Reply never sends anything itself.
When plans change.
Client: Can we move tomorrow’s showing?
Realty Reply reads this as: Showing Request
The buyer needs to reschedule an existing showing.
Realty Reply drafts
Of course. What day and time would work better for you? I’ll check with the listing agent and confirm the new time.
Review it, edit it, send it. Realty Reply never sends anything itself.
Client: Just got a notice that our showing was canceled. The seller canceled?
Realty Reply reads this as: Showing Request
The buyer is disappointed that their showing was canceled.
Realty Reply drafts
I’m sorry about that. I know you were looking forward to it. I’ll reach out to the listing agent about another time and get back to you.
Review it, edit it, send it. Realty Reply never sends anything itself.
Guests, meeting spots and the small stuff.
You: You’re all set for the showing Saturday morning!
Client: Can my parents come too?
Realty Reply reads this as: Showing Request
The buyer wants to bring guests to a showing that’s already set.
Realty Reply drafts
Happy to have them join! How many people should I let the listing agent know to expect?
Review it, edit it, send it. Realty Reply never sends anything itself.
Client: Where should we meet for the showing?
Realty Reply reads this as: Showing Request
The buyer is asking where to meet. No meeting spot is in the conversation.
Realty Reply drafts
Would meeting at the property work for you? I’ll text you when I’m on my way.
Review it, edit it, send it. Realty Reply never sends anything itself.
Keeping things moving once they’ve seen it.
You: Thanks for coming out to see the house today!
Client: It was nice, but we’re not sure.
Realty Reply reads this as: Objection
The buyer is lukewarm after the showing and hasn’t said why.
Realty Reply drafts
Totally understandable, it’s a big decision. What did you like, and what gave you pause? That will help me find the right homes to show you next.
Review it, edit it, send it. Realty Reply never sends anything itself.
Keep going
The conversation rarely stops at one message. These are the ones that usually come next.
Offers & transactions
The deal is moving. Everyone wants an update.
Example message: Did the seller respond to our offer yet?
Keep buyers and sellers informed throughout offers, inspections, documents and closing without guessing at information you don’t have.
See transaction scenariosBuyer questions
They want your opinion — but you don’t want to guess.
Example message: Do you think this house is overpriced?
Answer naturally while keeping the conversation grounded in facts, comparable properties and the next step.
See buyer scenariosRealty Reply asks for exactly what’s missing and never promises a time the listing agent hasn’t confirmed.
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Realty Reply drafts. You send. · 3-day free trial on the yearly plan